Retail Customer Experience Associate

The TJX Companies, Inc.; Warrenton (VA); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Associate discount

401k contributions

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a Retail Associate to deliver a highly satisfied customer experience across our stores. You will engage with customers, process transactions, and uphold store standards while promoting credit and loyalty programs.

Join a diverse team at TJX, where flexibility, teamwork, and a focus on loss prevention, safety, and merchandising excellence drive daily store operations and customer satisfaction.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with all customers.
• Ring customer purchases/returns and handle cash accurately.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising standards and store cleanliness.
• Assist in store recovery and safety initiatives.
• Perform other duties as assigned.

Skills

Customer service

Flexible scheduling

Communication

Detail orientation

Multi-tasking

Adaptability

Teamwork

Retail experience

Tools

Point-of-sale systems

Job description

The TJX Companies, Inc. is seeking a Retail Associate to deliver a highly satisfied customer experience across our stores. You will engage with customers, process transactions, and uphold store standards while promoting credit and loyalty programs.

Join a diverse team at TJX, where flexibility, teamwork, and a focus on loss prevention, safety, and merchandising excellence drive daily store operations and customer satisfaction.