Retail Customer Experience Associate

The TJX Companies, Inc.; Kentucky; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx for a customer-focused retail role. You will deliver a highly satisfied customer experience by engaging with customers, handling purchases and returns, and maintaining an organized store environment.

Responsibilities include promoting credit/loyalty programs, supporting merchandising standards, and participating in safety and loss-prevention efforts. A flexible schedule and teamwork are essential.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Respond well to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Promotes credit and loyalty programs.
• Accurately rings customer purchases/returns and handles cash per procedures.
• Maintains store cleanliness and merchandising standards.
• Supports store recovery and safety initiatives.
• Participates in shrink reduction programs and loss prevention measures.
• Adheres to labor laws and company policies.
• Performs other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Physical build

Job description

The TJX Companies, Inc. is hiring at TJ Maxx for a customer-focused retail role. You will deliver a highly satisfied customer experience by engaging with customers, handling purchases and returns, and maintaining an organized store environment.

Responsibilities include promoting credit/loyalty programs, supporting merchandising standards, and participating in safety and loss-prevention efforts. A flexible schedule and teamwork are essential.