Retail Customer Experience Associate

The TJX Companies, Inc.; Town of Canton (NY); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Scholarship program

Job summary

The TJX Companies, Inc. is a Fortune 100 company and the world’s leading off-price retailer. We are seeking a Retail Associate to deliver a highly satisfying customer experience, engage with shoppers, and uphold store standards.

Join our team in Canton, MA where you will support multiple store areas, promote loyalty programs, and help maintain a clean and organized sales floor while adhering to company policies and procedures.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Multi-tasking

Communication skills

Attention to detail

Job description

The TJX Companies, Inc. is a Fortune 100 company and the world’s leading off-price retailer. We are seeking a Retail Associate to deliver a highly satisfying customer experience, engage with shoppers, and uphold store standards.

Join our team in Canton, MA where you will support multiple store areas, promote loyalty programs, and help maintain a clean and organized sales floor while adhering to company policies and procedures.