Retail Sales Associate — Customer Experience & Store Impact

The TJX Companies, Inc.; Florence (SC); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

EAP

401(k) contributions

Scholarship program

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is seeking a Retail Associate to deliver a highly satisfied customer experience by engaging with shoppers and maintaining a clean, organized store environment.

You will support labor standards, participate in loss prevention, and promote credit and loyalty programs across TJX brands. Work involves processing transactions, restocking merchandise, and contributing to a positive store culture.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Flexible schedule

Teamwork

Job description

The TJX Companies, Inc. is seeking a Retail Associate to deliver a highly satisfied customer experience by engaging with shoppers and maintaining a clean, organized store environment.

You will support labor standards, participate in loss prevention, and promote credit and loyalty programs across TJX brands. Work involves processing transactions, restocking merchandise, and contributing to a positive store culture.