Retail Customer Experience Associate

Winners Merchants International, L.P.; United States; On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/Dental/Vision

Paid holidays

Referral bonuses

Job summary

HomeGoods in the United States is seeking a customer-focused retail associate to deliver a high-quality shopping experience. You will engage with customers, maintain a clean sales floor, process transactions, and support loss prevention and merchandising standards in a fast-paced store environment.

Responsibilities include assisting customers, promoting programs, and upholding safety and store policies. The role requires flexibility, teamwork, and the ability to lift heavy objects if needed.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement and interaction with customers.
• Maintain a clean and organized store environment and adhere to operational standards.
• Ring purchases and returns accurately and count change per procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Support store recovery and maintain cleanliness and safety.
• Participate in shrink reduction programs and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Job description

HomeGoods in the United States is seeking a customer-focused retail associate to deliver a high-quality shopping experience. You will engage with customers, maintain a clean sales floor, process transactions, and support loss prevention and merchandising standards in a fast-paced store environment.

Responsibilities include assisting customers, promoting programs, and upholding safety and store policies. The role requires flexibility, teamwork, and the ability to lift heavy objects if needed.