Weekend Cashier & Customer Experience Champion

The TJX Companies, Inc.; Nags Head (NC); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

HomeGoods in the United States (Nags Head, NC) is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You’ll engage with customers, maintain a clean store environment, and support loss prevention while promoting credit and loyalty programs.

This role may be cross-trained across store areas to help meet business needs. Candidates should have strong communication, organization, and teamwork skills, with retail experience preferred.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Physical effort

Job description

HomeGoods in the United States (Nags Head, NC) is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You’ll engage with customers, maintain a clean store environment, and support loss prevention while promoting credit and loyalty programs.

This role may be cross-trained across store areas to help meet business needs. Candidates should have strong communication, organization, and teamwork skills, with retail experience preferred.