Retail Customer Experience Associate

Dollar Tree Stores INC; Plymouth (MA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. The role covers assisting customers, handling transactions, stocking, unloading trucks, and maintaining a clean store environment.

Candidates should have a high school diploma or equivalent and prior retail customer service experience. The job involves lifting up to 50 lbs and involves standing for long periods. This is a part-time position with opportunities to grow within the company.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Decision making

Follow instructions

Physical ability

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. The role covers assisting customers, handling transactions, stocking, unloading trucks, and maintaining a clean store environment.

Candidates should have a high school diploma or equivalent and prior retail customer service experience. The job involves lifting up to 50 lbs and involves standing for long periods. This is a part-time position with opportunities to grow within the company.