Retail Customer Experience Associate

The TJX Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 1,825,000 - 1,894,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health insurance

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team-oriented associates to deliver outstanding customer experiences at our Pittsburgh location. You will engage customers, process sales and returns, and help maintain a clean, organized store floor while promoting credit and loyalty programs.

Flexibility with hours and strong teamwork are essential. The role emphasizes customer service, merchandising standards, safety, and loss prevention, with opportunities to grow within a Fortune 100 company

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support store operations.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Works well with peers and supervisors; strong team collaboration.

Responsibilities

• Greet customers and provide a highly satisfying shopping experience.
• Accurately process purchases, returns, and handle receipts per procedures.
• Promote credit and loyalty programs and uphold merchandising standards.
• Maintain store cleanliness and safety; assist with stock and recovery as needed.
• Support safety and loss prevention programs and adhere to labor policies.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Team collaboration

Job description

HomeGoods at The TJX Companies, Inc. is seeking team-oriented associates to deliver outstanding customer experiences at our Pittsburgh location. You will engage customers, process sales and returns, and help maintain a clean, organized store floor while promoting credit and loyalty programs.

Flexibility with hours and strong teamwork are essential. The role emphasizes customer service, merchandising standards, safety, and loss prevention, with opportunities to grow within a Fortune 100 company