Retail Customer Experience & Training Coordinator

The TJX Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 40,832,000 - 53,120,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays/vacation

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking an energetic HomeGoods associate at our Pittsburgh store to lead frontline activities, train Associates, and promote a highly satisfied customer experience. You will help drive loyalty, handle registers, and ensure policy adherence while supporting team coverage across shifts.

Excellent customer service, teamwork, and the ability to work evenings and weekends are essential as you contribute to store performance and a safe, organized shopping environment.

Qualifications

• High School graduate or equivalent degree preferred.
• Available to work flexible schedule including evenings and weekends.
• Able to work as a team member.
• Excellent interpersonal skills.
• Exceptional customer service skills.
• Able to lift heavy merchandise with/without reasonable accommodations.
• Able to train and provide direction to others.
• Able to run a register/handle money.
• Must be able to handle confidential information with discretion.
• Experience as a coordinator or previous retail/supervisory experience preferred.

Responsibilities

• Promotes a highly satisfied customer experience.
• Drives customer loyalty through programs and initiatives.
• Addresses customer concerns and issues promptly.
• Trains and mentors associates on policies and procedures.
• Maintains cash controls and oversees register activity.
• Ensures safety and cleanliness on the frontline.

Skills

Customer service

Interpersonal skills

Teamwork

Training & mentoring

Cash handling

Safety awareness

Education

High School diploma or equivalent

Job description

The TJX Companies, Inc. is seeking an energetic HomeGoods associate at our Pittsburgh store to lead frontline activities, train Associates, and promote a highly satisfied customer experience. You will help drive loyalty, handle registers, and ensure policy adherence while supporting team coverage across shifts.

Excellent customer service, teamwork, and the ability to work evenings and weekends are essential as you contribute to store performance and a safe, organized shopping environment.