Retail Customer Experience Associate

The TJX Companies, Inc.; Morgan Hill (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Child care discounts

Cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx Store 0824 in Morgan Hill, CA for a role focused on delivering a highly satisfied customer experience.

You will engage with customers, follow experience guidelines, uphold store standards, and support various store areas as needed. Responsibilities include processing purchases, promoting rewards programs, maintaining merchandising and cleanliness, and contributing to a positive store culture.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Models established customer experience practices with customers and teammates.
• Rings customer purchases/returns accurately and manages change.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and procedures.
• Prepares merchandise for the sales floor following procedures.
• Supports store recovery and maintains cleanliness of the store.
• Participates in safety awareness and follows labor policies.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. is hiring at TJ Maxx Store 0824 in Morgan Hill, CA for a role focused on delivering a highly satisfied customer experience.

You will engage with customers, follow experience guidelines, uphold store standards, and support various store areas as needed. Responsibilities include processing purchases, promoting rewards programs, maintaining merchandising and cleanliness, and contributing to a positive store culture.