Retail Customer Experience Associate

The TJX Companies, Inc.; Anaheim (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays and vacation

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking a retail associate at TJ Maxx in Anaheim, CA to deliver a highly satisfactory customer experience.

You will engage with customers, follow loss prevention standards, and support merchandising and store operations in a fast-paced environment. Responsibilities include handling transactions, promoting loyalty programs, maintaining store presentation, and participating in safety and recovery efforts.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational abilities with attention to detail.
• Capable of multitasking in a fast-paced retail environment.
• Able to lift heavy objects with or without accommodation.

Responsibilities

• Accurately rings customer purchases and returns and counts change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store.
• Supports safety, shrink reduction goals, and loss prevention initiatives.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Job description

The TJX Companies, Inc. is seeking a retail associate at TJ Maxx in Anaheim, CA to deliver a highly satisfactory customer experience.

You will engage with customers, follow loss prevention standards, and support merchandising and store operations in a fast-paced environment. Responsibilities include handling transactions, promoting loyalty programs, maintaining store presentation, and participating in safety and recovery efforts.