Customer Experience Specialist — Retail Sales

The TJX Companies, Inc.; Los Angeles (CA); Presencial; USD 25.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Associate discount

Employee assistance program (EAP)

Wellness & cessation programs

Bereavement leave

401(k) contributions

Descripción de la vacante

The TJX Companies, Inc. is seeking a customer-focused associate at our West Hills, CA TJ Maxx location. You will deliver a superior customer experience, engage with shoppers, and maintain a clean, well-organized store environment.

Cross-training across areas may occur to support business needs. Key responsibilities include accurately ringing purchases, promoting loyalty programs, upholding merchandising standards, and contributing to store recovery and safety initiatives.

Formación

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes.

Responsabilidades

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Accurately ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs and merchandising standards.
• Support store recovery and maintain cleanliness and safety on the sales floor.
• Assist in other duties as assigned to support the business.

Conocimientos

Customer service

Flexible schedule

Communication

Attention to detail

Multitasking

Descripción del empleo

The TJX Companies, Inc. is seeking a customer-focused associate at our West Hills, CA TJ Maxx location. You will deliver a superior customer experience, engage with shoppers, and maintain a clean, well-organized store environment.

Cross-training across areas may occur to support business needs. Key responsibilities include accurately ringing purchases, promoting loyalty programs, upholding merchandising standards, and contributing to store recovery and safety initiatives.