Retail Customer Experience Associate

The TJX Companies, Inc.; Manteca (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

The TJX Companies, Inc. in Manteca, CA is looking for a customer‑focused Retail Associate to deliver a highly satisfied customer experience, engage with shoppers, and maintain a clean, organized store environment.

You will follow operating procedures and support loss prevention standards. This role requires flexible scheduling, strong communication, teamwork, and the ability to multi‑task while promoting credit and loyalty programs.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi‑tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Retail experience

Job description

The TJX Companies, Inc. in Manteca, CA is looking for a customer‑focused Retail Associate to deliver a highly satisfied customer experience, engage with shoppers, and maintain a clean, organized store environment.

You will follow operating procedures and support loss prevention standards. This role requires flexible scheduling, strong communication, teamwork, and the ability to multi‑task while promoting credit and loyalty programs.