Retail Processing & Customer Experience Associate

The TJX Companies, Inc.; San Jose (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare benefits

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate at our San Jose, CA store to deliver an exceptional shopping experience and maintain a clean, organized sales floor. You will ring sales, promote loyalty programs, and assist with merchandising and loss-prevention tasks.

Ideal candidates demonstrate strong communication, multitasking ability, and a willingness to adapt to changing store needs. This role requires physical capability to lift objects and work a flexible schedule to

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Greet customers and deliver a highly satisfied shopping experience.
• Accurately ring up purchases and returns; handle cash and change per procedures.
• Promote credit and loyalty programs to customers.
• Keep the store clean, organized, and stocked according to standards.
• Assist in merchandising and recovery tasks to maintain presentation.
• Support safety, labor, and loss prevention policies.
• Participate in hours and shifts as business requires.
• Other duties as assigned by store leadership.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting capability

Team collaboration

Retail experience

Tools

POS system

Job description

The TJX Companies, Inc. is seeking a customer-focused associate at our San Jose, CA store to deliver an exceptional shopping experience and maintain a clean, organized sales floor. You will ring sales, promote loyalty programs, and assist with merchandising and loss-prevention tasks.

Ideal candidates demonstrate strong communication, multitasking ability, and a willingness to adapt to changing store needs. This role requires physical capability to lift objects and work a flexible schedule to