Retail Customer Experience Associate

Follett Corporation; Mankato (MN); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in Minnesota (Mankato) is seeking a Team Member to deliver exceptional customer service, greet customers, and assist with store inquiries. You will handle phone calls, operate the POS for purchases, and maintain secure money-handling practices.

Responsibilities include assisting in training new team members, ensuring the sales floor is fully stocked and items are correctly priced, and supporting a smooth, positive shopping experience for customers.

Qualifications

• 0-3 years of relevant experience.
• High School Degree or equivalent.
• General computer skills.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer the phone and direct callers when needed.
• Ring up purchases using the POS system with accuracy.
• Follow safe money-handling procedures.
• Assist with training new team members.
• Keep the sales floor stocked and items priced.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation in Minnesota (Mankato) is seeking a Team Member to deliver exceptional customer service, greet customers, and assist with store inquiries. You will handle phone calls, operate the POS for purchases, and maintain secure money-handling practices.

Responsibilities include assisting in training new team members, ensuring the sales floor is fully stocked and items are correctly priced, and supporting a smooth, positive shopping experience for customers.