Customer Experience & POS Specialist

Follett Corporation; Bemidji (MN); On-site; USD 16,531 - 30,307; Full time

Job summary

Follett Corporation in Bemidji, MN is seeking a Team Member to deliver friendly, knowledgeable customer service. You will greet shoppers, assist with store inquiries, answer phones, process purchases with the POS system, and help keep the sales floor stocked and properly priced.

The role requires a high school diploma (or equivalent) and 0–3 years of relevant experience. Safe money-handling procedures and professional conduct are essential, and you may assist with training new team members to

Qualifications

• Greet customers and assist with store inquiries.
• Answer phones and direct callers as needed.
• Ring up purchases using the POS system and follow cash handling procedures.

Responsibilities

• Maintain stocked and correctly priced merchandise on the sales floor.
• Assist with training new team members to ensure consistent service.
• Support safe and secure transaction practices across all duties.

Skills

Customer service

POS transactions

Phone handling

Education

High School Diploma or equivalent

Tools

POS system

Job description

Follett Corporation in Bemidji, MN is seeking a Team Member to deliver friendly, knowledgeable customer service. You will greet shoppers, assist with store inquiries, answer phones, process purchases with the POS system, and help keep the sales floor stocked and properly priced.

The role requires a high school diploma (or equivalent) and 0–3 years of relevant experience. Safe money-handling procedures and professional conduct are essential, and you may assist with training new team members to