Retail Customer Experience Associate

Winners Merchants International, L.P.; Lacey (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Job summary

TJX Companies in USA Marshalls Store 0852 Lacey WA is hiring a Sales Associate to deliver a highly satisfactory customer experience, maintain a clean store, and support operations. You will engage customers, promote credit and loyalty programs, and ensure merchandising standards are followed.

The role requires strong customer service, the ability to multi-task, and adherence to store policies and safety guidelines. Competitive pay and benefits accompany the position.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Job description

TJX Companies in USA Marshalls Store 0852 Lacey WA is hiring a Sales Associate to deliver a highly satisfactory customer experience, maintain a clean store, and support operations. You will engage customers, promote credit and loyalty programs, and ensure merchandising standards are followed.

The role requires strong customer service, the ability to multi-task, and adherence to store policies and safety guidelines. Competitive pay and benefits accompany the position.