Retail Customer Experience Associate

Family Dollar Stores Of Arkansas LLC; Lake City (MI); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Arkansas LLC is hiring a Customer Service Associate to deliver a great shopping experience in our Lake City store. You will assist customers, process sales, protect assets, and help keep shelves stocked and the store clean.

The role requires excellent customer service, strong communication, and physical ability to lift up to 50 lbs. Prior retail or service experience is preferred. A part-time schedule may be available in addition to general retail duties.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication

Problem solving

Teamwork

Organization

Adaptability

Education

High school diploma or equivalent

Tools

POS system

Job description

Family Dollar Stores Of Arkansas LLC is hiring a Customer Service Associate to deliver a great shopping experience in our Lake City store. You will assist customers, process sales, protect assets, and help keep shelves stocked and the store clean.

The role requires excellent customer service, strong communication, and physical ability to lift up to 50 lbs. Prior retail or service experience is preferred. A part-time schedule may be available in addition to general retail duties.