Retail Customer Service Associate I

Family Dollar Stores Of Arkansas LLC; Forrest City (AR); On-site; USD 1,515,000 - 2,066,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational Assistance

Medical, dental, and vision insurance

Job summary

Family Dollar Stores Of Arkansas LLC in Forrest City, AR is seeking a part-time Customer Service Associate to help deliver a welcoming shopping experience. You will assist customers with questions, handle sales at the register, stock shelves, and ensure the store stays clean and organized.

Applicants should have a high school diploma or equivalent and prior retail or customer service experience. You must be able to lift 30–50 lbs, stand for extended periods, and communicate clearly with

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem solving

Lifting ability 30-50 lbs

Following instructions

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Family Dollar Stores Of Arkansas LLC in Forrest City, AR is seeking a part-time Customer Service Associate to help deliver a welcoming shopping experience. You will assist customers with questions, handle sales at the register, stock shelves, and ensure the store stays clean and organized.

Applicants should have a high school diploma or equivalent and prior retail or customer service experience. You must be able to lift 30–50 lbs, stand for extended periods, and communicate clearly with