Retail Customer Experience Specialist

Family Dollar Stores Of Arkansas LLC; Little Rock (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee assistance program

Retirement plans

Educational assistance

Job summary

Family Dollar Stores Of Arkansas LLC in Little Rock is hiring a Customer Service Associate to help customers and support store operations. You will assist customers with questions, process sales at the register, and help keep shelves stocked and the store clean.

This role emphasizes friendly service, safety, and teamwork. Candidates with a high school diploma and prior retail or service experience are preferred; lifting 30–50 lbs and standing for extended periods are routine.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks.
• Ensure a positive, safe, and respectful environment.
• Maintain store cleanliness including bathrooms and floors.
• Perform other duties as assigned.

Skills

Customer service

Communication

Cash handling

Teamwork

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Job description

Family Dollar Stores Of Arkansas LLC in Little Rock is hiring a Customer Service Associate to help customers and support store operations. You will assist customers with questions, process sales at the register, and help keep shelves stocked and the store clean.

This role emphasizes friendly service, safety, and teamwork. Candidates with a high school diploma and prior retail or service experience are preferred; lifting 30–50 lbs and standing for extended periods are routine.