Backroom Associate: Customer Experience & Store Support

The TJX Companies, Inc.; Covington (VA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

Marshalls at TJX Companies, Inc. is seeking a retail associate to deliver exceptional customer service in a fast-paced store. You will interact with customers, maintain a clean and organized sales floor, and support various store duties to meet business needs.

The role requires flexibility to cover different shifts and locations as needed. The position emphasizes promoting credit and loyalty programs, accurate cash handling, and adherence to labor laws and safety standards.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean store environment.
• Accurately ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and store cleanliness; participate in safety and loss prevention programs.
• Support and participate in store shrink reduction goals and safety initiatives.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible schedule

Job description

Marshalls at TJX Companies, Inc. is seeking a retail associate to deliver exceptional customer service in a fast-paced store. You will interact with customers, maintain a clean and organized sales floor, and support various store duties to meet business needs.

The role requires flexibility to cover different shifts and locations as needed. The position emphasizes promoting credit and loyalty programs, accurate cash handling, and adherence to labor laws and safety standards.