Retail Customer Experience Associate

The TJX Companies, Inc.; Kalamazoo (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

health care benefits

paid holidays/vacation/sick

Job summary

Marshalls at The TJX Companies, Inc. in Kalamazoo, MI, USA, seeks a team-oriented associate to deliver exceptional customer service and maintain a clean, organized store environment.

You may support multiple areas, ring purchases, promote loyalty programs, and assist in store recovery while upholding sales and loss-prevention standards. Ideal candidates show strong communication, adaptability, and attention to detail, and can work a flexible schedule to meet business needs.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail

Responsibilities

• Deliver a highly satisfied customer experience through engagement and interaction
• Ring customer purchases/returns accurately and count change per procedures
• Promote credit and loyalty programs and uphold merchandising standards
• Process merchandise for the sales floor and participate in store recovery
• Maintain store cleanliness and safety, adhere to labor laws and policies

Skills

Customer service

Communication

Detail oriented

Multitasking

Job description

Marshalls at The TJX Companies, Inc. in Kalamazoo, MI, USA, seeks a team-oriented associate to deliver exceptional customer service and maintain a clean, organized store environment.

You may support multiple areas, ring purchases, promote loyalty programs, and assist in store recovery while upholding sales and loss-prevention standards. Ideal candidates show strong communication, adaptability, and attention to detail, and can work a flexible schedule to meet business needs.