Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Three Rivers (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. is seeking a customer-focused associate to deliver an exceptional shopping experience in our Three Rivers, MI location. You will engage with customers, maintain an organized store, and support clear operations across merchandising, loss prevention, and safety programs.

The role emphasizes reliability, strong communication, and teamwork. Applicants should be able to work a flexible schedule, handle multiple tasks, and adapt to changing directions while

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and maintaining a clean, organized store environment.
• Model established customer experience practices with internal and external customers.
• Promote credit and loyalty programs and merchandise procedures.
• Process customer purchases/returns accurately and follow operating procedures.
• Participate in store recovery and maintain safety and loss prevention standards.
• Support and participate in store shrink reduction goals and programs.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Teamwork

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. is seeking a customer-focused associate to deliver an exceptional shopping experience in our Three Rivers, MI location. You will engage with customers, maintain an organized store, and support clear operations across merchandising, loss prevention, and safety programs.

The role emphasizes reliability, strong communication, and teamwork. Applicants should be able to work a flexible schedule, handle multiple tasks, and adapt to changing directions while