Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Ludington (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health coverage

Paid time off

Scholarship program

Job summary

Marshalls in Ludington, MI, part of The TJX Companies, Inc., seeks a team member to deliver an exceptional customer experience while maintaining a clean, organized store. You will engage customers, process transactions, promote loyalty programs, and support store operations across areas as needed.

We value flexibility, communication, and reliability. Benefits include associate discounts, 401(k) contributions, and health coverage; starting pay is hourly with a competitive total rewards package.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Accurately process purchases, returns, and payments.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and assist with stocking and recovery.
• Support safety and loss prevention goals.
• Collaborate with team to meet store targets.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multi-tasking

Adaptability

Job description

Marshalls in Ludington, MI, part of The TJX Companies, Inc., seeks a team member to deliver an exceptional customer experience while maintaining a clean, organized store. You will engage customers, process transactions, promote loyalty programs, and support store operations across areas as needed.

We value flexibility, communication, and reliability. Benefits include associate discounts, 401(k) contributions, and health coverage; starting pay is hourly with a competitive total rewards package.