Retail Experience Associate — Customer Care & Merchandising

The TJX Companies, Inc.; Gresham (KY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits (medical/dental/vision

Job summary

Marshalls in the USA is seeking a customer-focused store Associate to deliver a high-quality shopping experience. You will engage customers, maintain a clean and organized sales floor, and support store operations across multiple areas as needed.

Responsibilities include processing transactions, promoting loyalty programs, and upholding safety, loss prevention, and merchandising standards. A flexible schedule and prior retail experience are valued.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task in a retail environment.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Model customer experience practices with internal and external customers.
• Ring purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and upkeep of cleanliness and safety.

Skills

Customer service

Communication skills

Organizational skills

Multi-tasking

Attention to detail

Flexible schedule

Retail experience

Job description

Marshalls in the USA is seeking a customer-focused store Associate to deliver a high-quality shopping experience. You will engage customers, maintain a clean and organized sales floor, and support store operations across multiple areas as needed.

Responsibilities include processing transactions, promoting loyalty programs, and upholding safety, loss prevention, and merchandising standards. A flexible schedule and prior retail experience are valued.