Holiday Retail Associate — Customer Experience

The TJX Companies, Inc.; Cranston (IA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Healthcare options

Job summary

Marshalls is hiring for a store associate to deliver a highly satisfied customer experience across our sales floor. You will engage with customers, adhere to store standards, and support various areas of the shop as needed. A focus on courtesy, accuracy in transactions, and participation in loyalty programs is expected.

We value teamwork, integrity, and a proactive attitude. The role includes maintaining a clean, safe store and contributing to shrink reduction goals while providing excellent

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows procedures.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor.

Skills

Customer service

Flex schedule

Communication

Multi-tasking

Attention to detail

Team player

Job description

Marshalls is hiring for a store associate to deliver a highly satisfied customer experience across our sales floor. You will engage with customers, adhere to store standards, and support various areas of the shop as needed. A focus on courtesy, accuracy in transactions, and participation in loyalty programs is expected.

We value teamwork, integrity, and a proactive attitude. The role includes maintaining a clean, safe store and contributing to shrink reduction goals while providing excellent