Retail Customer Experience Associate

The TJX Companies, Inc.; Fort Worth (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/Dental/Vision insurance

Life insurance

Paid holidays

Job summary

TJ Maxx in Fort Worth, TX, part of The TJX Companies, Inc., offers a role delivering a highly satisfying customer experience in a fast-paced store environment. The starting pay is USD $13.00 to $13.50 per hour, with opportunities to engage in credit and loyalty programs and participate in storewide safety programs.

The position requires bending, lifting, and multi-tasking across sales floor and back-of-house areas, with a focus on assisting customers, processing transactions, and upholding

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Ability to multi-task
• Responsive to changes in direction or unexpected situations
• Ability to lift heavy objects with or without accommodations
• Works well with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with customers
• Rings customer purchases/returns and handles cash according to procedures
• Promotes credit and loyalty programs
• Maintains merchandising standards and prepares merchandise for the sales floor
• Initiates and participates in store recovery and maintains store cleanliness
• Supports store shrink reduction programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

TJ Maxx in Fort Worth, TX, part of The TJX Companies, Inc., offers a role delivering a highly satisfying customer experience in a fast-paced store environment. The starting pay is USD $13.00 to $13.50 per hour, with opportunities to engage in credit and loyalty programs and participate in storewide safety programs.

The position requires bending, lifting, and multi-tasking across sales floor and back-of-house areas, with a focus on assisting customers, processing transactions, and upholding