Retail Customer Experience Associate

Dollar Tree; Farmington (WV); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Farmington, WV is seeking a Part-time Customer Service Associate to assist customers, operate the cash register, stock shelves, and help unload trucks.

The role requires a high school diploma or equivalent and prior customer service experience is preferred; you must lift 30–50 lbs and stand for long periods. You will maintain a clean, safe, and welcoming store environment and cooperate with team members to deliver a great shopping experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Cash handling

Stock replenishment

Strong communication

Teamwork

Following instructions

Flexibility

Education

High school diploma or equivalent

Job description

Family Dollar in Farmington, WV is seeking a Part-time Customer Service Associate to assist customers, operate the cash register, stock shelves, and help unload trucks.

The role requires a high school diploma or equivalent and prior customer service experience is preferred; you must lift 30–50 lbs and stand for long periods. You will maintain a clean, safe, and welcoming store environment and cooperate with team members to deliver a great shopping experience.