Part-Time Retail Customer Service Associate I

Dollar Tree; Alum Creek (WV); On-site; USD 15,000 - 18,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Alum Creek, WV is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, ring up sales, and help maintain a clean, safe store environment.

We prefer a high school diploma or equivalent and prior customer service experience in retail or related fields. Ability to lift 30–50 lbs and stand/walk for long periods is required.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and perform frequent walking and lifting tasks.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and team.
• Maintain cleanliness throughout the store including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Family Dollar in Alum Creek, WV is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers with questions and recommendations, ring up sales, and help maintain a clean, safe store environment.

We prefer a high school diploma or equivalent and prior customer service experience in retail or related fields. Ability to lift 30–50 lbs and stand/walk for long periods is required.