Retail Operations & Customer Experience Associate

Winners Merchants International, L.P.; Burbank (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

TJX Companies’ HomeGoods in the USA seeks a customer-focused associate to deliver a highly satisfying shopping experience across a busy store environment. You will engage with customers, handle transactions, and support merchandising and loss-prevention initiatives.

The role emphasizes strong communication, teamwork, and the ability to adapt to changing needs while upholding safety and store standards. Competitive pay and comprehensive benefits are provided.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Respond effectively to changes in direction or unexpected situations.
• Able to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model excellent customer experience practices with customers and staff.
• Ring purchases and returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare items for the sales floor.
• Participate in store recovery and maintain cleanliness.
• Adhere to labor laws and store policies.

Skills

Customer service

Flexible schedule

Attention to detail

Multi-tasking

Communication

Teamwork

Retail experience

Job description

TJX Companies’ HomeGoods in the USA seeks a customer-focused associate to deliver a highly satisfying shopping experience across a busy store environment. You will engage with customers, handle transactions, and support merchandising and loss-prevention initiatives.

The role emphasizes strong communication, teamwork, and the ability to adapt to changing needs while upholding safety and store standards. Competitive pay and comprehensive benefits are provided.