Retail Customer Experience Associate

Family Dollar Stores Of South Carolina LLC; Cottageville (SC); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of South Carolina LLC in Cottageville, SC is seeking a Customer Service Associate to deliver a great shopping experience, assist customers, handle transactions, and keep the store safe and presentable.

The role emphasizes teamwork, strong communication, physical mobility to lift 30–50 lbs, and the ability to follow instructions while maintaining clean, organized aisles and customer-friendly service.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform physical tasks including walking, standing, stooping, kneeling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste disposal.
• Other duties as assigned*

Skills

Customer service

Communication

Organization

Problem solving

Interpersonal skills

Follow instructions

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of South Carolina LLC in Cottageville, SC is seeking a Customer Service Associate to deliver a great shopping experience, assist customers, handle transactions, and keep the store safe and presentable.

The role emphasizes teamwork, strong communication, physical mobility to lift 30–50 lbs, and the ability to follow instructions while maintaining clean, organized aisles and customer-friendly service.