Retail Customer Experience Associate

dollartree; Charleston (SC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar is seeking a Customer Service Associate in Charleston, SC to help deliver a great shopping experience. You will assist customers, handle transactions at the register, ensure merchandise availability, unload stock, and keep the store clean and safe for customers and staff.

The role emphasizes excellent customer service, strong communication, and the ability to lift up to 50 lbs while standing and walking throughout shifts. Part-time positions are available with opportunities to grow.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain store cleanliness, bathrooms, floors, and waste disposal.
• Other duties as assigned*

Skills

Customer service

Retail experience

Communication skills

Teamwork

Lifting 30-50 lbs

Attention to detail

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate in Charleston, SC to help deliver a great shopping experience. You will assist customers, handle transactions at the register, ensure merchandise availability, unload stock, and keep the store clean and safe for customers and staff.

The role emphasizes excellent customer service, strong communication, and the ability to lift up to 50 lbs while standing and walking throughout shifts. Part-time positions are available with opportunities to grow.