Retail Customer Experience Associate

Winners Merchants International, L.P.; Atlanta (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

HomeGoods at TJX Companies in Atlanta is hiring a Customer Experience Associate to deliver a highly satisfying shopper experience, maintain a clean store environment, and support operations while adhering to standards.

You will interact with customers, promote rewards programs, and help with cashier duties in a fast-paced retail setting. A strong service mindset and the ability to multitask are essential.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery and safety initiatives.
• Maintains cleanliness and recovery standards for the sales floor and store overall.
• Supports labor law compliance and shrink reduction programs.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Lifting heavy objects

Retail experience

Job description

HomeGoods at TJX Companies in Atlanta is hiring a Customer Experience Associate to deliver a highly satisfying shopper experience, maintain a clean store environment, and support operations while adhering to standards.

You will interact with customers, promote rewards programs, and help with cashier duties in a fast-paced retail setting. A strong service mindset and the ability to multitask are essential.