Retail Customer Care Associate I

Dollar Tree, Inc.; Somerset (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Family Dollar in Somerset, KY, is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, and help keep the store clean and stocked.

The role requires good communication, reliability, and the ability to lift 30–50 lbs. Part-time hours are available, with responsibilities that include unloading trucks and maintaining a safe, friendly store environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must lift 30–50 lbs and perform frequent walking, standing, stooping and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Maintain a positive, safe, respectful environment with customers and staff.
• Ensure the store is clean; restock bathrooms, sweep and mop floors, take out trash.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Decision making

Education

High school diploma

Job description

Family Dollar in Somerset, KY, is seeking a Customer Service Associate to deliver a positive shopping experience. You will assist customers, handle transactions at the register, and help keep the store clean and stocked.

The role requires good communication, reliability, and the ability to lift 30–50 lbs. Part-time hours are available, with responsibilities that include unloading trucks and maintaining a safe, friendly store environment.