Retail Customer Service Associate

Family Dollar; Phelps (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Kentucky is seeking a Customer Service Associate to help customers and support daily store operations. You will assist with questions and recommendations, process transactions at the register, and ensure a safe, friendly shopping environment.

You’ll manage stocking, unloading trucks, returning merchandise to shelves, cleaning and maintaining bathrooms, and upholding productivity standards. This part-time role requires good communication, reliability, and the ability to lift

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication

Problem solving

Organizational skills

Physical endurance

Education

High school diploma or equivalent

Job description

Family Dollar in Kentucky is seeking a Customer Service Associate to help customers and support daily store operations. You will assist with questions and recommendations, process transactions at the register, and ensure a safe, friendly shopping environment.

You’ll manage stocking, unloading trucks, returning merchandise to shelves, cleaning and maintaining bathrooms, and upholding productivity standards. This part-time role requires good communication, reliability, and the ability to lift