Retail Customer Experience Associate

Family Dollar; Monticello (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Monticello, KY is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle sales at the register, stock shelves, unload merchandise, and maintain store cleanliness and safety.

The role emphasizes strong customer service, reliability, and the ability to follow instructions while lifting up to 50 lbs. Part-time hours and opportunities for growth reflect our commitment to team members.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash disposal and neat presentation.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Communication

Teamwork

Physical stamina

Following instructions

Education

High school diploma or equivalent

Job description

Family Dollar in Monticello, KY is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers, handle sales at the register, stock shelves, unload merchandise, and maintain store cleanliness and safety.

The role emphasizes strong customer service, reliability, and the ability to follow instructions while lifting up to 50 lbs. Part-time hours and opportunities for growth reflect our commitment to team members.