Retail Customer Care Associate - Entry Level

Dollar Tree Stores INC; West Boylston (MA); On-site; USD 2,066,000 - 2,135,000; Part time

Benefits offered by this job

Health benefits

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate in West Boylston, MA to provide excellent shopping experiences. You’ll assist customers, handle transactions, stock shelves, unload deliveries, maintain store cleanliness, and support a safe, friendly store environment.

Part-time hours apply, with competitive pay and growth opportunities. The role emphasizes strong customer service, reliability, and the ability to perform physical tasks such as stocking and lifting merchandise.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operating documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash insurance and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks for stock replenishment.
• Maintain a positive, safe environment with professional interactions.
• Keep store clean, including bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem solving

Physical strength

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in West Boylston, MA to provide excellent shopping experiences. You’ll assist customers, handle transactions, stock shelves, unload deliveries, maintain store cleanliness, and support a safe, friendly store environment.

Part-time hours apply, with competitive pay and growth opportunities. The role emphasizes strong customer service, reliability, and the ability to perform physical tasks such as stocking and lifting merchandise.