Retail Customer Associate — Cashier, Stock & Service

LITTLE GENERAL STORE INC; Pruntytown (WV); On-site; USD 22,000 - 30,000; Full time

Job summary

Little General is seeking a Customer Service Representative at the Pruntytown location. You will handle sales transactions, greet customers, assist with product locating, and help keep the store clean and organized.

Role requires strong English communication, ability to upsell, and adherence to all tobacco, alcohol and lottery regulations, with a focus on safety and customer satisfaction.

Qualifications

• Must have excellent customer service and communication skills.
• Able to upsell related products and promote loyalty programs.
• Accurate cash handling and payment processing.
• Maintain stock levels and shelf pricing.
• Adhere to all safety, alcohol, tobacco and lottery regulations.

Responsibilities

• Present a well-groomed, professional image at all times.
• Greet customers with a smile and assist with locating products.
• Record sales on the register and provide correct change when needed.
• Understand and follow approved payment systems and processes.
• Keep store clean, stocked and safe for customers and staff.
• Assist in stock checks and maintain merchandising standards.
• Observe and report suspicious activity to the Manager on duty.
• Complete Daily Shift Report and perform other duties as assigned.

Skills

Customer service

Upselling

Cash handling

Stock replenishment

Safety compliance

Communication

Education

English proficiency

Tools

Cash register

POS system

Job description

Little General is seeking a Customer Service Representative at the Pruntytown location. You will handle sales transactions, greet customers, assist with product locating, and help keep the store clean and organized.

Role requires strong English communication, ability to upsell, and adherence to all tobacco, alcohol and lottery regulations, with a focus on safety and customer satisfaction.