Retail Co-Manager: Fast-Track Leadership & Rewards

Journeys Group; Franklin (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Excellent benefits

Employee discount

Bonus potential

Job summary

Journeys is a teen retail leader seeking a Store Operations support role to assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and protect company assets.

The position emphasizes teamwork, customer service excellence, and adherence to company policies, with opportunities for rapid advancement and a dynamic, energetic environment.

Qualifications

• Prior retail management experience preferred
• 6–12 months retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age
• Age requirements for full-time employment may vary based on state

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

Skills

Retail management

Customer service

Team leadership

Job description

Journeys is a teen retail leader seeking a Store Operations support role to assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and protect company assets.

The position emphasizes teamwork, customer service excellence, and adherence to company policies, with opportunities for rapid advancement and a dynamic, energetic environment.