Assistant Store Manager: Fast-Track to Co-Manager

Ocean State Job Lot; Braintree (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

40% off discount

Promotion from within

Excellent benefits

Employee discount

Job summary

Journeys is a teen retail leader, known for footwear and apparel, with 800+ stores across the US, PR, and Canada. This role supports recruiting, hiring, training, and managing store personnel to hit sales goals, control expenses, and safeguard assets.

You will help recruit high-caliber staff, train a winning sales team, coach employees, and ensure company initiatives are followed to sustain growth and customer satisfaction.

Qualifications

• Meet and exceed store and personal sales goals and standards of performance.
• Assist in recruiting and hiring of high caliber employees with in-store needs.
• Assist in training and developing a successful sales team.
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices.
• Ensure that all company initiatives are properly implemented and to the standard of the company direction.

Responsibilities

• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence.
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence.
• Effectively communicate all store needs to Store Manager and Manager In Training.
• Resolve customer issues effectively and provide a full service experience.
• Understand Journeys culture and demonstrate it to the team.

Skills

Sales

Customer service

People management

Coaching

Communication

Job description

Journeys is a teen retail leader, known for footwear and apparel, with 800+ stores across the US, PR, and Canada. This role supports recruiting, hiring, training, and managing store personnel to hit sales goals, control expenses, and safeguard assets.

You will help recruit high-caliber staff, train a winning sales team, coach employees, and ensure company initiatives are followed to sustain growth and customer satisfaction.