Retail Cleaning & Customer Service Specialist

Michaels Stores; Bowie (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Adoption assistance

Commuter benefits

Job summary

Michaels Stores in Bowie, MD is seeking a store cleaner to maintain the high standard of the store's appearance, assist customers, and ensure a clean, safe shopping environment. Responsibilities include dusting, mopping, trash disposal, stocking, and supporting SOPs while adhering to safety guidelines.

You will work in a team, handle equipment, participate in omnichannel processes like BOPIS, and support safety programs; this role requires standing for long periods, lifting, and flexible hours

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Dust and damp mop floors; dust shelves; dispose of trash per procedures.
• Move and stock equipment and products; ensure correct placement.
• Clean assigned areas with provided cleaners; prepare cleaning solutions as needed.
• Deep clean key areas (bathrooms, break rooms, entryways) as required.
• Ensure safety and SOP compliance; report supply needs to supervisor.
• Provide fast, friendly checkout experiences and assist with omnichannel processes.
• Support truck unloading, stocking, and planogram processes.
• Participate in shrink and safety programs.

Skills

Retail experience

Cleaning experience

Job description

Michaels Stores in Bowie, MD is seeking a store cleaner to maintain the high standard of the store's appearance, assist customers, and ensure a clean, safe shopping environment. Responsibilities include dusting, mopping, trash disposal, stocking, and supporting SOPs while adhering to safety guidelines.

You will work in a team, handle equipment, participate in omnichannel processes like BOPIS, and support safety programs; this role requires standing for long periods, lifting, and flexible hours