Retail Cleaning & Customer Experience Associate

Winners Merchants International, L.P.; Dubuque (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

TJ Maxx, part of TJX Companies, offers a role where you’ll provide outstanding customer service, operate the register, process purchases and returns, and support store merchandising and safety programs. You’ll contribute to a positive team culture and help drive loyalty programs while adapting to changing daily needs.

Team members enjoy associate discounts, benefits eligibility, and growth opportunities within TJX’s global family.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Detail oriented

Multi-tasking

Teamwork

Job description

TJ Maxx, part of TJX Companies, offers a role where you’ll provide outstanding customer service, operate the register, process purchases and returns, and support store merchandising and safety programs. You’ll contribute to a positive team culture and help drive loyalty programs while adapting to changing daily needs.

Team members enjoy associate discounts, benefits eligibility, and growth opportunities within TJX’s global family.