Part-Time Center Associate: Customer Service & Shipping Expert

United Parcel Service, Inc.; Celina (OH); On-site; USD 18,000 - 23,000; Part time

Job summary

UPS is seeking a Part-Time Center Associate in a retail setting in Celina, OH. The role focuses on delivering world-class customer service, processing packages, and operating store equipment while advising customers on products and best-value options.

The ideal candidate will have a high school diploma or GED, strong computer skills, and excellent verbal and written communication. The position requires learning all product offerings and may involve a 6-day work week with 25–30 hours per week.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 50+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Skills

Computer skills

Phone skills

Verbal and written communication

Ability to lift 50 lbs

Reliability

6-day work week availability

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

UPS is seeking a Part-Time Center Associate in a retail setting in Celina, OH. The role focuses on delivering world-class customer service, processing packages, and operating store equipment while advising customers on products and best-value options.

The ideal candidate will have a high school diploma or GED, strong computer skills, and excellent verbal and written communication. The position requires learning all product offerings and may involve a 6-day work week with 25–30 hours per week.