Retail Center Associate - Customer Experience Pro

SOHAPS, INC; Petaluma (CA); Sur place; USD 21 000 - 26 000; Plein temps

Résumé du poste

SOHAPS, INC is seeking a Center Associate in Petaluma, CA to deliver world-class customer service in a retail setting. You will receive and process packages for courier shipment and operate copiers, fax machines, binding equipment, laminators, and point-of-sale devices.

The ideal candidate has retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.

Qualifications

• High school diploma or GED is required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsabilités

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Connaissances

Customer service

Strong communication

Fast learner

Professional appearance

Strong computer skills

Formation

High school diploma or GED

Outils

Microsoft Office

Adobe Suites

Description du poste

SOHAPS, INC is seeking a Center Associate in Petaluma, CA to deliver world-class customer service in a retail setting. You will receive and process packages for courier shipment and operate copiers, fax machines, binding equipment, laminators, and point-of-sale devices.

The ideal candidate has retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.