Part-Time Center Associate: Customer Service & Shipping Pro

UP; Eureka (CA); On-site; USD 19,000 - 25,000; Part time

Job summary

UPS Store in Eureka, CA is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copiers, fax, laminating and POS devices. You will advise customers on products and best-value options, demonstrating confidence in industry practices.

The ideal candidate has retail experience, strong computer skills, and a professional appearance. A fast learner who can quickly learn all aspects of the business is preferred.

Qualifications

• High school diploma or GED required.
• Strong computer skills with Microsoft Office and Adobe Suite.
• Excellent phone skills.
• Strong verbal and written communication.
• Prompt, reliable and responsible.
• Able to lift 40+ pounds.
• Willing to work 25–30 hours per week over a 6-day week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Phone skills

Communication skills

Fast learner

Education

High School Diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

UPS Store in Eureka, CA is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copiers, fax, laminating and POS devices. You will advise customers on products and best-value options, demonstrating confidence in industry practices.

The ideal candidate has retail experience, strong computer skills, and a professional appearance. A fast learner who can quickly learn all aspects of the business is preferred.