Fast-Learning Sales & Shipping Specialist

The UPS Store #0318, #6132, #5901; Santa Rosa (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

UPS Store Santa Rosa is seeking a Center Associate to deliver world-class customer service by handling packages, operating copiers, binding, laminating, and POS devices. You will advise customers on products and best-value options, requiring a fast learner with a friendly, professional demeanor and a high school diploma.

The role emphasizes learning all product offerings, maintaining a clean and safe environment, and providing accurate information to customers in a retail setting.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Strong computer skills

Outstanding phone skills

Verbal and written communication

Friendly and helpful demeanor

Fast learner

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

UPS Store Santa Rosa is seeking a Center Associate to deliver world-class customer service by handling packages, operating copiers, binding, laminating, and POS devices. You will advise customers on products and best-value options, requiring a fast learner with a friendly, professional demeanor and a high school diploma.

The role emphasizes learning all product offerings, maintaining a clean and safe environment, and providing accurate information to customers in a retail setting.