Retail Cashier/Sales Floor Associate

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Cleveland (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement plan with company match

Employee Assistance Program

Job summary

A community-focused nonprofit organization in Cleveland is hiring part-time Cashier/Sales Floor Associates. The role involves delivering outstanding customer service, operating the POS system, and maintaining a welcoming store environment. Ideal candidates possess strong customer service skills, basic math abilities, and a passion for helping others. Join us in making a positive impact and support a mission that transforms lives every day. Apply now to be part of a dedicated team!

Qualifications

• Strong customer service and communication skills are essential.
• Basic math skills and comfort handling cash are required.
• Prior retail experience is preferred, but not mandatory.

Responsibilities

• Deliver exceptional customer and donor service at every interaction.
• Operate the POS system and handle transactions.
• Maintain a clean and organized store environment.
• Assist with training new team members.

Skills

Customer service

Communication skills

Basic math skills

Retail experience

POS systems knowledge

Job description

Cashier/Sales Floor Associate (Part-time)

Goodwill - Middleburg Heights, Ohio

Join us in making a positive impact at Goodwill! We're hiring part-time Cashier/Sales Floor Associates who are passionate about customer service, teamwork, and helping others.

At Goodwill, every purchase supports our mission to transform lives and build a sustainable future. Our Donated Goods Retail stores play a vital role in the community by promoting reuse, sustainability, and opportunity for all.

Why Work at Goodwill?

• Bonus incentive plan
• Generous paid time off
• Retirement plan with company match
• Employee Assistance Program

Full-time Employees Also Receive

• Medical, dental, and vision insurance at a fraction of the premium cost
• Short-term and long-term disability insurance (no cost)
• Life insurance (no cost)
• Paid holidays

What You'll Do

• Deliver exceptional customer and donor service at every interaction
• Operate the POS system, handle transactions, and maintain accurate cash records
• Support programs such as Round Up and Good Points
• Stock, rotate, and merchandise sales floor inventory
• Maintain a clean, organized, and welcoming store environment
• Assist with training new team members
• Follow all agency policies, safety, and security procedures
• End every transaction with a positive message: "You changed a life today-thank you!"

What We're Looking For

• Strong customer service and communication skills
• Basic math skills and comfort handling cash
• Prior retail experience preferred, but not required
• Ability to identify quality, color tones, and merchandise categories
• Experience with POS systems and basic computer skills are a plus

Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Background Check Required.

Apply today and be part of a team that changes lives every day.