University Heights - Cashier/Sales Floor Associate

Goodwill Industries Of Gr. Cleveland & East Central Ohio; University Heights (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Retirement plan with company match

Employee Assistance Program

Job summary

Goodwill - University Heights is hiring a part-time Cashier/Sales Floor Associate. You will deliver exceptional customer service, operate the POS, handle transactions, and support donor programs while keeping the store welcoming and well-organized.

This role emphasizes teamwork, quality customer interactions, and accurate cash handling. Prior retail experience is a plus; training will be provided to ensure a smooth checkout experience for customers.

Qualifications

• Strong customer service and communication skills.
• Basic math skills and comfort handling cash.
• Retail experience preferred, but not required.
• Ability to identify quality, color tones, and merchandise categories.
• Experience with POS systems and basic computer skills are a plus.

Responsibilities

• Deliver exceptional customer and donor service at every interaction.
• Operate the POS system, handle transactions, and maintain accurate cash records.
• Support programs such as Round Up and Good Points.
• Stock, rotate, and merchandise sales floor inventory.
• Maintain a clean, organized, and welcoming store environment.
• Assist with training new team members.
• Follow all agency policies, safety, and security procedures.
• End every transaction with a positive message: "You changed a life today-thank you!"

Skills

Customer service

Cash handling

Retail experience

Merchandise knowledge

POS knowledge

Basic math

Tools

POS systems

Job description

Cashier/Sales Floor Associate (Part-Time)

Goodwill - University Heights

Join us in making a positive impact at Goodwill! We're hiring part-time Cashier/Sales Floor Associates who are passionate about customer service, teamwork, and helping others.

At Goodwill, every purchase supports our mission to transform lives and build a sustainable future. Our Donated Goods Retail stores play a vital role in the community by promoting reuse, sustainability, and opportunity for all.

Why Work at Goodwill?

• Bonus incentive plan
• Generous paid time off
• Retirement plan with company match
• Employee Assistance Program

Full-time employees also receive:

• Medical, dental, and vision insurance at a fraction of the premium cost
• Short-term and long-term disability insurance (no cost)
• Life insurance (no cost)
• Paid holidays

What You'll Do

• Deliver exceptional customer and donor service at every interaction
• Operate the POS system, handle transactions, and maintain accurate cash records
• Support programs such as Round Up and Good Points
• Stock, rotate, and merchandise sales floor inventory
• Maintain a clean, organized, and welcoming store environment
• Assist with training new team members
• Follow all agency policies, safety, and security procedures
• End every transaction with a positive message: "You changed a life today-thank you!"

What We're Looking For

• Strong customer service and communication skills
• Basic math skills and comfort handling cash
• Prior retail experience preferred, but not required
• Ability to identify quality, color tones, and merchandise categories
• Experience with POS systems and basic computer skills are a plus

Goodwill is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Background check required.