Retail Cashier & Customer Experience Specialist

JCPenney; Austin (TX); On-site; USD 18,597 - 23,253; Full time

Benefits offered by this job

Employee discount

Benefits package

401(k) with company match

Paid holidays

Job summary

JCPenney in Austin, TX is seeking a friendly Cashier to deliver outstanding customer service and drive sales at the checkout. You will handle returns, signing, and merchandising tasks while supporting omnichannel efforts and inventory processes.

Ideal candidates excel at communication, teamwork, and problem solving; you will be measured on accuracy, efficiency, and adherence to shrink and safety standards. This role offers opportunities to grow with a national retailer.

Qualifications

• Strong customer service and communication skills.
• Ability to operate the Point of Sale system accurately.
• Willingness to assist with sales and basic store tasks.

Responsibilities

• Customer Service & Sales: greet customers, assist, and promote programs.
• Checkout Standards: process purchases, returns, and sign-offs.
• General Operations: support omnichannel, inventory, and recovery tasks.
• Performance Standards: meet shrink, safety, and attendance targets.

Skills

Customer service

POS operations

Sales support

Omnichannel support

Job description

JCPenney in Austin, TX is seeking a friendly Cashier to deliver outstanding customer service and drive sales at the checkout. You will handle returns, signing, and merchandising tasks while supporting omnichannel efforts and inventory processes.

Ideal candidates excel at communication, teamwork, and problem solving; you will be measured on accuracy, efficiency, and adherence to shrink and safety standards. This role offers opportunities to grow with a national retailer.