Retail Cashier & Customer Experience Advocate

Goodwill-of-Central-and-Northern-Arizon; Phoenix (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K

Paid time off

Holidays

Job summary

Goodwill of Central and Northern Arizona (GCNA) is seeking a store team member to lead an excellent customer and brand experience. You will handle POS transactions, encourage donations, and help maintain pricing and floor standards at our Phoenix store.

The role emphasizes strong customer service, basic math, and English communication, with a supportive benefits package and a focus on community impact. 16+ age requirement applies.

Qualifications

• High School education or equivalent.
• Excellent customer service skills.
• Excellent math skills preferred.
• Ability to communicate and understand instructions in English (verbal and written).
• Must be at least 16 years of age or older.
• Ability to pass a background check and drug screen, where applicable.
• Be able to read and speak English proficiently.

Responsibilities

• Operate POS and process all forms of payments.
• Ask customers for cash donations at POS.
• Assist in pricing merchandise using markings or guidance from a leader.
• Complete closing procedures as needed.
• Maintain regular attendance and greet customers entering the store.
• Keep sales floor organized and stock merchandise in assigned areas.
• Make periodic store announcements using paging systems and maintain a clean, safe environment.

Skills

Customer service

Math skills

Communication (English)

Attendance reliability

Education

High School diploma or equivalent

Tools

POS system

Job description

Goodwill of Central and Northern Arizona (GCNA) is seeking a store team member to lead an excellent customer and brand experience. You will handle POS transactions, encourage donations, and help maintain pricing and floor standards at our Phoenix store.

The role emphasizes strong customer service, basic math, and English communication, with a supportive benefits package and a focus on community impact. 16+ age requirement applies.